Return Window
You may return unopened, unused, and resalable items within 30 days of purchase. Proof of purchase is required to process returns.
Refund Process
Refunds are issued to your original payment method once the return is received and inspected. Please allow up to 7 business days for processing after we receive the item.
Exceptions
Returns are not accepted for items such as trading cards, blind boxes, discontinued products, or those marked final sale.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure safe delivery.
Exchanges
We process returns first, and you may place a new order separately for an exchange.
Damaged or Incorrect Items
If you receive a defective or wrong item, please photograph the issue and contact us promptly. We will arrange a replacement where appropriate.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask mastermindca Store for clarification.
This store’s return settings
Request an eligible return within 30 days after delivery. Approved refunds are processed within 7 business days; the customer pays ordinary eligible return-shipping costs. Restocking fee setting: none. Original shipping is generally non-refundable, subject to law and store error. These store settings override different manufacturer instructions. Request instructions from [email protected]; store address: 271 Vermillion Road, 279, Winnipeg, MB, R2J 3S2, Canada.