Frequently Asked Questions

Product Selection

Wondering which toy suits your child’s age or interests? Check each product’s description for recommended age ranges and safety info. If unsure, contact us and our experts will gladly assist.

Shipping & Delivery

We ship throughout all Canadian provinces and territories, excluding PO Boxes and military mail addresses. Domestic deliveries typically take 3 to 7 business days, with possible extensions for remote locations. Shipping charges shown at checkout are the full amount—no surprise fees at delivery.

Returns & Exchanges

We accept returns of unopened, resaleable items within 30 days of purchase. Please retain your receipt. Note that return shipping costs are borne by the customer. Some exceptions apply, such as final sale merchandise.

Payments

Product Safety

Your safety is paramount. We only sell items from reputable manufacturers and monitor any product recalls closely to keep you informed.

Using this information

Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask mastermindca Store for clarification.

Need a specific answer?

Email [email protected] or call +1 4389223134 with the details relevant to your question.

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